Our technical support team is always ready to provide expert assistance. Use one of the proposed communication channels to contact technical support.
For convenience and classification of user requests, a special section has been created - Support. This section is a system of requests (tickets), is available only to authorized users and serves to solve problems and questions regarding user accounts.
Use the technical support address to contact by email: [email protected]
Technical Support telegram: @coinbightsupport
Ask a question via the feedback form: Ask a question
For cooperation, please contact: [email protected]
When contacting the technical service, describe in detail your problem and, if necessary, indicate the maximum data (for example, wallet ID or hash of a problem transaction). Remember that to solve your problem as soon as possible, you need to give us as much information as possible. The maximum regulated response time is 24 hours, but we try to answer as soon as possible.
Thank you for your understanding.